Our Promise To You
When you purchase from High Country Gardens, you are supported by
decades of trusted experience and our Toughest Plants Guarantee.
At High Country Gardens, we specialize in sourcing durable, garden-tested perennials for rugged landscapes. Our premium plants and top-quality bulbs and seeds are hand-packed with care by our hardworking greenhouse team. Whether you’re growing from potted plants, plugs, seeds, or bulbs, your High Country Gardens plants are guaranteed to grow. We recognize the care and dedication that you put into your garden, and we know that you have options when choosing where to purchase. We value the trust you’ve put in High Country Gardens, and we are committed to your success.
Our team is here to support you in creating a beautiful, sustainable
yard and garden.
Working with live plants can lead to unexpected challenges. You can trust that if challenges arise, we are here to help. As passionate gardeners ourselves, our team has experienced our fair share of garden trials. Each becomes a lesson learned, motivating us to try again. You can count on High Country Gardens to ensure that your sustainable backyard is a thriving oasis.
If you are not satisfied with a product at the time of delivery, or if
your plants fail to thrive, contact us and we’ll
be happy to honor our guarantee.
Upon delivery, if anything arrives in less than satisfactory conditions, please contact us right away. Our guarantee covers all plants, bulbs, and seeds for a full year after delivery. This gives plants time to establish in your garden. If a plant or seedling is off to a good start, but doesn’t thrive, we’ll be happy to make it right.
Our guarantee covers all plants, bulbs, and seeds for a full year after delivery.
That gives plants time to establish and settle in their new home. We assume the best intentions - that our customers followed our care and planting instructions, yet may still have not found success. If you chose to grow a plant outside of the recommended hardiness zone, or if the plant was not protected from damage by deer, rabbits, or other animals, the results are not due to a faulty plant or seed.