Customer Service - Contact Us
Need Help?
Whether you need help choosing the right plants, have questions about your order, or want gardening advice, we’re here for you.
Use the Help Desk (icon at the bottom-right) for the fastest response — or call for personalized support.
Please Call If:
- You’re tax-exempt
- You need to change a shipping address
- You live in Alaska or Hawaii
Reach Out Today:
- Phone: (801) 769-0300
- Email: plants@highcountrygardens.com
- Hours: Mon–Fri 7am–5pm MST (9am–7pm EST)
Please have your order number handy, and the email address or phone number used to place the order.
Visit Our Learning Centers
Ideas, inspiration, and step-by-step how-tos—start with a learning center below.
Design wildlife-friendly spaces with native plants.
Low-water gardening tips, plant picks, and plans.
Season-by-season instructions for successful planting.
Beginner-friendly basics to build confidence.
Media & Press-Related Inquiries
For media and press requests—including high-resolution images, interviews, permission to use images or articles, or other information for publication—contact us here:
Call us to place an order at (801) 769-0300 or toll-free at (800) 925-9387 during office hours and we will gladly assist.