Customer Service - Contact Us

Need Help?

Whether you need help choosing the right plants, have questions about your order, or want gardening advice, we’re here for you.

Use the Help Desk (icon at the bottom-right) for the fastest response — or call for personalized support.

Please Call If:

  • You’re tax-exempt
  • You need to change a shipping address
  • You live in Alaska or Hawaii

Reach Out Today:

Please have your order number handy, and the email address or phone number used to place the order.

Visit Our Learning Centers

Ideas, inspiration, and step-by-step how-tos—start with a learning center below.

Sustainable Backyard

Design wildlife-friendly spaces with native plants.

Waterwise

Low-water gardening tips, plant picks, and plans.

Planting Guides

Season-by-season instructions for successful planting.

New To Gardening? Start Here

Beginner-friendly basics to build confidence.

More Helpful Resources

Media & Press-Related Inquiries

For media and press requests—including high-resolution images, interviews, permission to use images or articles, or other information for publication—contact us here:

Media Inquiry

Call us to place an order at (801) 769-0300 or toll-free at (800) 925-9387 during office hours and we will gladly assist.