Customer Service - Contact Us

Need Help?

Whether you need help choosing the right plants, have questions about your order, or want gardening advice, we’re here for you.

Please Call If:

  • You’re tax-exempt
  • You’re using a product credit
  • You live in Alaska or Hawaii

Reach Out Today:

Please have your order number handy, and the email address or phone number used to place the order.

Visit Our Learning Centers

Ideas, inspiration, and step-by-step how-tos—start with a learning center below.

Sustainable Backyard

Design wildlife-friendly spaces with native plants.

Waterwise

Low-water gardening tips, plant picks, and plans.

Planting Guides

Season-by-season instructions for successful planting.

New To Gardening? Start Here

Beginner-friendly basics to build confidence.

More Helpful Resources

Media & Press-Related Inquiries

For media and press requests—including high-resolution images, interviews, permission to use images or articles, or other information for publication—contact us here:

Media Inquiry

Call us to place an order at (801) 769-0300 or toll-free at (800) 925-9387 during office hours and we will gladly assist.