Contact Us

At High Country Gardens, our friendly garden experts are ready to help!

Live Chat is the quickest way to communicate with our customer service team. Office hours are Monday - Friday 7am - 7pm Mountain Time (9am - 9pm EST) & Saturday 7am - 3pm Mountain Time (9am - 5pm EST).

Please plan for longer wait times on the phone, or in response to emails. We thank you for your patience.  

Yes, We Are Shipping!

  • Currently,wildflower seed orders are leaving our greenhouse in 2-3 weeks, due to increased demand and COVID-19 safety precautions in place to keep our team safe. Don't worry, there is plenty of time to plant seeds - see How To Plant Wildflowers! 
  • Bulbs and potted plants are shipping on time. These items ship by USDA zones. 
  • Expedited shipping is not available at this time.
  • We strongly recommend shipping to a residential address. Local restrictions on deliveries may vary, and we cannot guarantee delivery to business addresses. 
    • If there are any shipping schedule changes for your order, we will communicate updates directly to you via email. 
We appreciate your business and are working diligently to send out your order as soon as possible! 

An Update From Our Team: COVID-19 

High Country Gardens is a small, independently owned company, and the health of our employees, customers, and community is our top priority. Our team is currently taking precautionary safety measures while shipping orders and working to provide the best customer service possible. We sincerely thank you for your support! We know that gardening and spending time outside can be an important part of wellness, and we hope your garden and digging in the dirt brings solace in these uncertain times. 

Thank you,
Your Friends at High Country Gardens


Plants are grown in New Mexico and Utah and ship from our Clinton, Utah greenhouse. Grass plugs ship from Nebraska. Seed orders ship from Vermont.

If you have questions about our products or services or would like advice from our expert gardeners, please fill out the form below to send us an email. 

If you have questions about our products or services, or would just like some friendly advice from our expert gardeners, please fill out the form below and it will send us an email. You can also give us a call toll free at (800) 925-9387 or check the Frequently Asked Questions and Shipping Information pages.

We respond to most questions within 24 hours, and often within the same business day, but please allow us up to 3 business days during our busy spring season.

Current office hours are Monday - Friday 7 am - 7 pm Mountain Time (9 am - 9 pm Eastern). Saturday 7am-3pm Mountain Time (9-5 Eastern).

Our mailing address is: 2438 Shelburne Road Suite 1, Shelburne, VT 05482

Plants are grown in New Mexico, Utah and Colorado and ship from our Clinton, Utah greenhouse. Grass plugs ship from Nebraska; seed orders ship from Vermont.

We want you to be successful in your gardening endeavors and are more than happy to help you.

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